Slow Speeds / Packet Loss

If your server is having bandwidth problems, or you’re experiencing packet loss, we will gladly look into the issue for you. In order to help our investigation, we would ask that you run the following tests:

-Results of a ping on your server.

-Results of a traceroute (done with MTR or WinMTR) from your local host to your server.

-Results of a traceroute (done with MTR or WinMTR) from your server to your local host.

-Results of : date && iperf -c proof.ovh.ca -P 5 -r

Send us the test results (or screenshots of the results) through a support ticket and we’ll be able to investigate the matter.

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